| Knowledgebase>General Hosting |
| 1. What is web hosting? |
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Web Hosting allows you to publish your web-site to the world by economically renting space on a server. When you use a web h...more |
| 2. Do you place a banner or other advertising on my site? |
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We do not place any advertising on your site. You have complete control of the content of your website. |
| 3. What is your policy on SPAM? |
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We have a strict NO SPAM policy. Any account that ignores this policy and sends SPAM anyway is subject to immediate terminati...more |
| 4. After I place my order, how long will it be before my account is active? |
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Once we receive your order, we will immediately begin processing it. Depending upon our current workload, setup and configur...more |
| 5. Do I have to wait until my Domain Name is active before I can transfer files or web pages to my site? |
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Once an account is set up, a New Account information will be sent to you by email including an IP, FTP Username, and FTP Pass...more |
| 6. What are your support hours? |
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We offer 24/7/365 support. Simply create and submit a support ticket from your control panel. |
| 7. How do I place an order? |
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You can place your order 24 hours a day directly from the Focus Today web site....more |
| 8. Can I use my account for commercial purposes? |
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Yes, definitely. The internet has proven itself to be a very effective, cost effective method for selling products and servi...more |
| 9. Can I use PayPal to pay for my hosting? |
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Yes, however, we accept PayPal payments only for our quarterly and annual hosting plans. |
| 10. What types of sites do you host? |
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We will host most personal and commercial websites. However, we will not host sites which we consider offensive. This inclu...more |
| 11. Do I get web email with my account? |
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Yes, web email is included with all of our plans. You can access your email from any computer connected to the internet, any...more |
| 12. How do I transfer or publish files or web pages from my computer to my new web account? |
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To transfer files from your computer to your new account, you must use an FTP client. This is a program which is specifical...more |
| 13. What is FTP? |
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FTP stands for File Transfer Protocol. It is the protocol standard used for the transfer of files from a computer to a serve...more |
| 14. What do I use as my FTP Host? |
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To connect by FTP, use either your site's IP address or, if your domain name is pointing to that IP, your domain name as...more |
| 15. What are your Name Servers? |
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Here is the Name Server information you need if you are registering a domain that we will host on our servers, or if you are ...more |
| 16. How often are your servers backed up? |
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Our servers are backed up a minimum of once weekly. |
| 17. How do I change my passwords? |
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You have two types of passwords: One for your account profile and one for each domain hosted by Focus Today....more |
| 18. What is traffic/bandwidth/data transfer? |
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Traffic/Bandwidth/Data Transfer is the amount of data that your hosting plan allows your site to send and receive each month....more |
| 19. How can I check my Site Statistics? |
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To view the statistics for your website, log into the control panel for the website. On the site control panel, select "...more |
| 20. Can I upgrade from my current Hosting Plan to another one? |
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You can upgrade at any time. Any unused amount from your prior plan will be prorated and applied to the new plan. |
| 21. What is an IP address? |
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IP stand for Internet Protocol. The IP address is a series of four numbers, each separated by a period, e.g. 123.456.789.123....more |
| 22. Do you allow Telnet or SSH access. |
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No we do not. |
| 23. Do you offer dedicated hosting? |
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Not at this time. |
| 24. Do you offer anonymous FTP access? |
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For security reasons, we do not allow anonymous FTP access. We can give you a specific username and password to help you acc...more |
| 25. How do I enable session cookies? |
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To set Session Cookies do the following:...more |
